Privacy Policy

Arabian Ring respects your privacy. This policy explains what we collect and why, in line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

What we collect. When you contact or book with us we collect the details you provide: name, phone number, email, pickup and drop-off locations, flight numbers, and passenger information needed to operate your journey.

Website concierge. Questions asked to our website chat assistant are processed by an AI service to generate answers and are stored for up to 60 days for quality and service purposes. Please do not share sensitive personal information in the chat.

How we use data. Only to provide and improve our services: confirming bookings, coordinating transfers, and communicating with you. We share request details with the assigned driver and journey operations team solely to perform your journey.

What we never do. We do not sell your personal data, and we do not use it for third-party advertising.

Payments. Bookings are paid through secure Payoneer payment links. Payoneer processes your payment; we never see or store card details.

Your rights. You may request access to, correction of, or deletion of your personal data at any time: hello@arabianring.com.

One fixed price, confirmed in writing.

Your booking is confirmed in writing. Contact us for availability, journey details, cancellations or refunds.

Booking requests and contact. We store your name, WhatsApp/phone, optional email, service, date, time, pickup, optional drop-off, passenger count, notes, consent and request status in our booking database. Our AI Operations Manager processes these details to coordinate journey requests. With your consent we contact you on WhatsApp or email about your request. We also retain a hashed IP identifier briefly to limit spam. Avoid including sensitive information in notes. Request access, correction or deletion using the email below.

Last updated: 26 October 2026